Combined chapter trial
Chapter codes offer a two-week trial for both FaceFilter and Townspeak at the same time, for adults 19+. Use the same confirmed email in both apps. The shared 14-day clock begins only after both apps independently approve the same verified identity. One trial per person. Redeem within 30 days of issue; each code is locked to 15 total signups across both apps unless a human administrator explicitly unlocks it. When full: The locked chapter trial limit is 15 total signups. Contact us to make the trial official. Contact fox@facefilter.chat. FaceFilter includes 20 sent DMs per rolling 24 hours, 10 new accepted connections over the whole trial, no group sends and no paid overages; Townspeak Plus uses its own community and sending limits. No card, automatic renewal or charge; an existing paid commitment cannot be replaced. A code never waives account setup, independent review, profile or message safety checks. Combined access pauses if an approval is withdrawn or cannot be confirmed; the original end date is not extended. Codes are inactive until created by an administrator.
Invitation trials
Admin-issued invitations are the only way to start a free trial. No trial is enabled until an administrator creates a code. One trial per verified legal identity; codes expire 30 days after issue. For legacy individual invitations, fourteen days begin on approved FaceFilter identity/address review, or immediately for an already approved member. Chapter invitations instead follow the combined offer above. No card, automatic renewal or charge. Greek-life invitations admit at most 50 people and include 20 sent DMs per rolling 24 hours, 10 new accepted connections over the trial, and no group sends. All account, adult verification, profile and message-labeling checks remain required. A paid subscription requires a separate explicit purchase.
Monthly membership
Standard costs $14.99 per paid calendar month. Pro costs $89.99 per paid calendar month and includes unlimited accepted connections. Card subscriptions renew automatically until canceled when available; crypto renews only when you pay a new monthly invoice. Available methods and any applicable taxes are disclosed before payment. Ordinary DM sending limits: Standard permits at most 1 DM per minute and 20 DMs per rolling 60 minutes and 200 ordinary DMs per rolling 24 hours. Pro permits at most 1 DM per 30 seconds and 120 DMs per rolling 60 minutes and 10,000 ordinary DMs per rolling 24 hours. Each recipient copy counts as one DM. Standard can own up to 3 groups and receives 3 free group-message tokens per rolling 24 hours, each covering up to 99 recipients without using the ordinary DM allowance. Pro can own up to 500 groups and has no free group-message tokens. Ownership limits do not count groups you join. Groups may include up to 100 people including the creator; request larger groups through the Safety Center support form. These limits apply to both membership tiers, card and crypto, new conversations and replies. Unlimited accepted connections does not mean unlimited sending speed. Free group tokens cover sending allowance only; accepted-connection usage and spending authorization still apply. Ordinary multi-recipient sends enter a paced queue. A queued copy is not delivered until its turn and required checks succeed; recipients see nothing from an undelivered copy. You can cancel remaining queued copies, but already delivered messages remain delivered. This is live membership: payments use real money unless checkout explicitly identifies a test or sandbox environment. After payment, submit private identity and address evidence for local OCR screening, then please wait for staff manual verification. Staff approval, a completed profile and current paid membership or an active invitation trial permit the actual directory and live direct messages, subject to account restrictions, moderation and sending limits. Payment alone and OCR alone cannot approve identity. Staff manual verification is temporarily required to evaluate the integrity of automated screening before we trust it. Greater than 99.9% accuracy is a future target, not an achieved result or guarantee. Manual review remains required until representative measured evidence supports that target and an explicit future decision is made about replacing it. Staff approval is document review, not independent issuer attestation, biometric holder/liveness verification, a background check or a safety guarantee. New purchases are offered only when the configured private staff-review service and payment provider are ready. Card subscriptions begin at payment and renew monthly until canceled, including while review or profile completion is pending. You can cancel through Billing & settings while waiting. Refund exceptions include inability to provide the service, billing errors and rights required by law.
Live membership and temporary staff verification
This is live membership: payments use real money unless checkout explicitly identifies a test or sandbox environment. After payment, submit private identity and address evidence for local OCR screening, then please wait for staff manual verification. Staff approval, a completed profile and current paid membership or an active invitation trial permit the actual directory and live direct messages, subject to account restrictions, moderation and sending limits. Payment alone and OCR alone cannot approve identity. Staff manual verification is temporarily required to evaluate the integrity of automated screening before we trust it. Greater than 99.9% accuracy is a future target, not an achieved result or guarantee. Manual review remains required until representative measured evidence supports that target and an explicit future decision is made about replacing it. Staff approval is document review, not independent issuer attestation, biometric holder/liveness verification, a background check or a safety guarantee. New purchases are offered only when the configured private staff-review service and payment provider are ready. Card subscriptions begin at payment and renew monthly until canceled, including while review or profile completion is pending. You can cancel through Billing & settings while waiting. Refund exceptions include inability to provide the service, billing errors and rights required by law.
Accepted-connection usage
Standard includes 100 accepted outgoing connections per paid monthly period. Standard card extras cost $0.10 each with spending authorization and your chosen cap; Standard crypto stops at 100 and has no paid extras. Pro includes unlimited accepted connections with no connection overage charges for either payment method. Ordinary DM sending limits: Standard permits at most 1 DM per minute and 20 DMs per rolling 60 minutes and 200 ordinary DMs per rolling 24 hours. Pro permits at most 1 DM per 30 seconds and 120 DMs per rolling 60 minutes and 10,000 ordinary DMs per rolling 24 hours. Each recipient copy counts as one DM. Standard can own up to 3 groups and receives 3 free group-message tokens per rolling 24 hours, each covering up to 99 recipients without using the ordinary DM allowance. Pro can own up to 500 groups and has no free group-message tokens. Ownership limits do not count groups you join. Groups may include up to 100 people including the creator; request larger groups through the Safety Center support form. These limits apply to both membership tiers, card and crypto, new conversations and replies. Unlimited accepted connections does not mean unlimited sending speed. Free group tokens cover sending allowance only; accepted-connection usage and spending authorization still apply. Ordinary multi-recipient sends enter a paced queue. A queued copy is not delivered until its turn and required checks succeed; recipients see nothing from an undelivered copy. You can cancel remaining queued copies, but already delivered messages remain delivered. Additional anti-spam and service limits still apply. A sender-recipient pair counts once per period when the recipient first reveals a message; later messages between the pair do not count again that period. Groups count each distinct recipient who reveals a message. Hidden messages and duplicate acceptance do not count. Changing a form selection never changes a paid entitlement: card tier changes require ending the prior subscription and fresh checkout, while eligible crypto tier changes apply only after the next invoice settles and its paid period begins.
Account, payment and verification
Account creation, email confirmation and security setup come before payment, private ID/address review and profile completion. This is live membership: payments use real money unless checkout explicitly identifies a test or sandbox environment. After payment, submit private identity and address evidence for local OCR screening, then please wait for staff manual verification. Staff approval, a completed profile and current paid membership or an active invitation trial permit the actual directory and live direct messages, subject to account restrictions, moderation and sending limits. Payment alone and OCR alone cannot approve identity. Staff manual verification is temporarily required to evaluate the integrity of automated screening before we trust it. Greater than 99.9% accuracy is a future target, not an achieved result or guarantee. Manual review remains required until representative measured evidence supports that target and an explicit future decision is made about replacing it. Staff approval is document review, not independent issuer attestation, biometric holder/liveness verification, a background check or a safety guarantee. New purchases are offered only when the configured private staff-review service and payment provider are ready. Card subscriptions begin at payment and renew monthly until canceled, including while review or profile completion is pending. You can cancel through Billing & settings while waiting. Refund exceptions include inability to provide the service, billing errors and rights required by law. Evidence uploads require an initial settled payment or a reserved admin-issued invitation trial. Your full residential address and verification documents are private and are never shared with other people in the directory. Routine queue screens use address-free screening summaries. Designated identity-review staff may open the submitted evidence and required private declaration through short-lived, document-scoped access after password and two-factor confirmation, only for the identity decision and evaluation of automated screening. Evidence access is audited and appears in your private access history. Separately authorized emergency/legal access remains restricted to that purpose. Automated processing supports declared-detail consistency, eligibility/compliance checks and location relevance; it does not guarantee legal compliance or establish genuine identity. A chosen profile city may be public. Network access needs current paid membership or an active invitation trial, approved staff adult/identity review and required residence review, and a completed profile. Returning from Checkout is not proof of payment; signed bound settlement events determine paid status. Current subscriptions and historical purchase consent remain recorded; this revision does not silently change prices or migrate billing.
Spending and receipts
Billing & settings shows status, period dates, connection usage and estimated charges. Your cap limits accepted overages. Usage is collected with the period invoice rather than separate ten-cent transactions. Pending requests may be accepted later, so spending limits are checked again on acceptance.
Optional crypto membership
Supported cryptocurrency invoices cover one calendar month, renewed manually by paying a new invoice. Standard includes 100 connections; Pro includes unlimited connections. Neither crypto tier has paid overages or referral credits. There is no automatic wallet debit or guaranteed cash conversion. Use the exact selected network and amount before expiry. Access follows authenticated settled payment evidence and required verification; a success redirect is not proof. Canceling stops new FaceFilter invoices, not earlier invoices hosted by the provider. Do not pay those after cancellation; contact support about late funds or restarting. The provider may hold funds custodially. Transaction, withdrawal and network fees apply; there is no added monthly crypto-hosting fee. Crypto cannot generally be recalled, but lawful refund rights remain. Refunds require separately confirmed operator return payments.
Cancellation and refunds
Use Billing & settings to manage membership even during verification, suspension or another access restriction. Card subscriptions use the Stripe customer portal and cancel at the end of the paid period; crypto uses FaceFilter’s manual-renewal controls, with no automatic wallet charge. Contact support if a control is unavailable. Membership and authorized usage charges are nonrefundable. We do not offer discretionary refunds for a change of mind, unused membership time or allowances, lack of a match or response, or choosing not to complete verification or your profile. Exceptions remain for duplicate, unauthorized or erroneous charges, inability to provide the purchased service, and refunds or other remedies required by applicable law. An operator must confirm provider cancellation/refund results; an ID denial is not a refund receipt. There is no automatic full-price conversion of an ineligible local claim. Required legal rights remain available.
Billing disputes
You may contact support about billing concerns, but doing so is voluntary and does not limit your right to contact your bank, payment provider, regulator or court, or replace or extend applicable deadlines. Submitting a refund request or dispute does not itself confirm a refund or cancel renewal. We do not impose a fee solely for raising a billing concern or exercising dispute rights in good faith.
Manual refund and dispute reconciliation
Billing concerns are reviewed manually through support and the original payment provider. Staff compare the original payment, invoice, subscription, applicable purchase terms and any existing refund or dispute credit with the provider's confirmed status before recording the outcome. A requested, pending or provisional credit is not a confirmed final refund; an identity-review decision is not a refund receipt. Card disputes follow the issuer's and payment provider's processes, and the issuing bank determines the dispute outcome. Existing refunds and credits are taken into account to prevent duplicate reimbursement. Any related referral-credit correction requires separate review under the referral terms; a pending dispute does not establish that a refund or credit reversal has occurred. Cancel renewal separately through Billing & settings or contact support if that control is unavailable. This revision applies prospectively and does not remove rights or promises applicable to earlier purchases.
Credits and mediation
Qualifying paid-and-verified Standard card referrals earn one subsequent Standard base month credit up to $14.99; usage and taxes remain separate. Pro and crypto invoice credits are unavailable. Mediation is voluntary and free. No strike-based $20 fee is active.
Billing support
Support, billing and appeals: partonfox5@gmail.com.
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